This chapter is all about launching your application. We’ve been through with the promotions. Now, It’s time to launch our newly finished product. In an application life cycle, maintenance plays a vital role. There’s no perfect in this world, everything might crash. The job of the maintenance team is to maintain, repair, and to give support. Usually, users have a lot of questions since they are new to the application. They have to know what to click, what to type, in general they have to know what to do.
Having a help feature might lessen the work of the support team since it contains the things about the application. The users could get answers to their questions using this feature. Also, according to this chapter, the company should make a list of bugs and bug fixes so that they would know what you’ve done to the application.
Support is really an important factor in an application. Go getting real!
